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The preschool
and kindergarten classroom is often a child's first experience of functioning
independently within a group. The social learning that happens at this
time is considered to be equally important as the academic learning that
is accomplished during these years.
A crucial skill for successful social interaction during this time is
being able to effectively resolve conflicts. When parents nurture the
development of such a skill, they are providing their child with an ability
to resolve a situation before it careens out of control. These skills
are essential for developing and maintaining relationships with peers.
How well these skills are learned during childhood will influence the
type and quality of the relationships that the child forms in adulthood.
First,
Communicate
Strong communication skills are at the heart of effective conflict resolution
skills. Helping a child to use words which describe his feelings will
help that child to identify and discuss his different emotions. In this
way, children achieve a sense of control over the powerful emotions that
sometimes overwhelm them. In turn, this decreases the likelihood of violence
and other forms of negative behaviour.
Are
you listening?
Listening is a significant part of communication because, aside from its
obvious value in collecting information, it is a demonstration of respect.
This is a concept that children learn best from example, as opposed to
mere instruction.
The benefits inherent in listening can be enhanced through mirroring,
a simple technique that parents can easily apply and teach their children
to use. In its most basic form, mirroring is simply listening and paraphrasing.
The listener does so carefully, and when the speaker has finished, the
listener then restates what has been heard.
This process serves two purposes. It shows the speaker that she has been
both heard and understood. It also allows the speaker to hear what the
listener believes to have been said -- which is not always what the speaker
hoped to convey. The speaker then has the opportunity to clarify for the
listener any miscommunication that may have occurred. This is a particularly
useful method with children, because active and participatory listening
exercises focus their attention.
Empathise
and Compromise
Empathy and the ability to compromise are also skills related to conflict
resolution. Both are based solidly upon an internalised set of values,
and are developed and practised most efficiently through fine communication
skills.
Empathy is important to conflict resolution because it is through this
quality that a person comes to view the thoughts and feelings of others
as being similar in depth and nature to their own. When parents help children
to achieve an empathetic understanding of others, they lay the groundwork
for the ability to compromise.
Compromise can be said to be the cornerstone of successful conflict resolution.
Being willing to consider compromise demonstrates a focus on an equitable
and fair outcome rather than an overwhelming need to be right. It is important,
however, that children understand that their own basic value system should
not be subject to negotiation.
Rules
of the Game
Children need to know that there are basic rules of conduct that should
be applied to situations of conflict. Name-calling is never acceptable.
Focus on the topic at hand. If one child tries to bring up past or unrelated
issues, politely and firmly suggest these issues be dealt with after the
one at hand has been resolved.
Children should be encouraged to listen respectfully to other points of
view, keeping an open mind. They should also understand that it is possible
to simply agree to disagree.
In our society, there has been a significant increase in serious, even
deadly, violence among youth. Therefore, it is important for parents to
teach children to monitor the tension level of a situation. If, despite
their best efforts to maintain a controlled and productive dialogue, the
other person becomes increasingly agitated, it is best to postpone further
discussion until tempers have calmed.
Moral
Authority
In addition to the moral guidance that children receive from their parents,
moral influences will inevitably flow from other sources. This becomes
readily apparent to parents of preschoolers and kindergarteners as their
children bring home new behaviours and vocabulary which may not meet with
their approval. Parents must actively maintain their status as the primary
influence over their children's developing value systems. They can best
do this with frequent and open family discussions in which the children
are encouraged to reflect on and speak about their values. By talking
over an issue with your child, you help the child to make a given value
his own. This gives a child a sense of ownership and pride over his value
system.
Value
and Quality
The ability to resolve conflicts is a skill that is important to a person's
quality of life, both during childhood and adulthood. Parents who utilise
these techniques in resolving their own conflicts will teach their children
that conflicts are a normal part of life, and that when handled properly,
relationships will be able to withstand them and perhaps even grow stronger
through their resolution.
About
the Author Sharon
L. Secor read her first psychology text in the fourth grade, along with
the feminist literature of that era, beginning a lifelong passion for
the humanities and social sciences. Her journey into freelance writing
was inspired by Christine de Pisan (1364-1429), a widow and writer of
social commentary, and France's first known female author to have supported
her children through her work.
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